Portal for

    Information with a smile!

    WHO is my study path counsellor? WHAT is the International Student Platform? WHERE can I get a Belgian health insurance? WHEN is the faculty secretariat open? HOW can I register my courses?

    You can find the answer to these and other questions 24/7 on our student website STUDENT.VUB.BE. Do you prefer a human voice? We are there for you!

    Brussels Humanities, Sciences and Engineering Campus

    Pleinlaan 2, 1050 Brussels

    Entrance hall building D
    Opening hours
    Mon - Fri, 9 am - 5 pm (6 pm during the first 3 weeks of classes)

    Telephone number
    +32 2 629 20 10


    Extra power for your initiative!

    VUB actively stimulates you to engage in university life. Student Information can be your first step. 

    Our team can offer advice and support in the creation or management of a student organisation. Next to that, we help you to communicate your initiative or message to the student community.

    What we offer

    You can rely on us for answering your question, listening to your feedback, communicating your initiative and facilitating student life.

    An answer to all your questions

    Student Information provides answers to all general questions. For specific or complex questions we will find out for you where to go. We love to help you straight away at our counter or by phone and answer e-mails within one working day. We assist the community manager in answering questions through social media. We also manage this student portal.

    Don't hesitate to contact us!

    Suggestions or complaints

    Critical remarks or constructive suggestions about VUB can be sent to our feedback box, feedback@vub.be. We mainly deal with the practical functioning of the university or campus life. For education or exam matters you can contact the ombuds person. For discrete reports on unwanted inappropriate behaviour the service "Report It!" was created.

    Student communication

    Student Information publishes the most important information on the student portal, but also uses other communication media. Our storytelling on campus life aims at boosting student initiatives. Students and student services are welcome for communication advice or the mutual creation and launch of a campaign. At Student Information you can request communication on:

    • VUBToday
    • Student newsletter
    • Social media
    • Video screens

    We also facilitate permission for activities or promotional actions on the Esplanade, Building D or the student restaurant.

    Facilitate an active student life

    Student Information supports student organisations on an administrative and financial level. We guide students in the start-up of a new organisation, offer advice and support in accountancy and management reports and pay the sponsorship by the student council. Also individual students can address us for advice and support for their initiative or event.

    Next to that, we follow up on the current affairs of student life and assist student federation BSGgtgv and the student council. Every year we organise all together 'Redelijk Ongeregeld', the congress for the active student.

    Contact us for an appointment, or drop by!

    Lost and found

    It's a dirty job, but someone has to do it. Even though caring for lost and found items does not really belong to our core business, we have often and gladly reunited students with their most precious possessions, such as mobile phones, keys, laptop battery chargers, hats, and gloves.

    We are currently working with iLost on Campus Etterbeek. If you find anything on campus, please bring it to our Information Hub so we can register it online. People who lost something are welcome to take a look on our iLost page to check if it has been found.

    Who we are

    Authentic, driven, and student-friendly. We have a passion for accurate information and a heart for every student.

    Front Office: Meet our students

    Our ‘front office’ channels of communication (desk, telephone, email, brochures, social media) are managed by both permanent and student employees. We strive for a stable team of students to guarantee the highest standards. As a student employee at Student Information you need to acquire a great deal of VUB-related information in a short period of time. Once or twice a year we publish job vacancies on the Job Board VUB-EhB. Do you want to be part of our team as well?

    Information management: Sofie Smekens & Ariane Marchand

    As editors, Sofie and Ariane need to make sure that all information on our student portal is accurate. They try to translate all aspects of the University into STUDENT.VUB as lucidly as possible. Being content-related specialists, they provide the points of support for our ‘front office’ functioning.

    Communication: Kaat Milissen & Thomas Engwegen

    As Communications Officers, Kaat and Thomas are responsible for the latest student news on our different communication channels. They also administer more ‘fun’ information: sport, culture, student life, student societies, and everything relation to internationalisation. In addition, they manage the PR as well as the student welcome initiatives for both Belgian and international students. They can help you with communication advice as well as with setting up a successful marketing campaign for your initiative. 

    Office management & organisation: Didier Meltens

    In his capacity as Office Manager, Didier makes sure things keep running smoothly, whether it comes to administration, invoicing, infrastructure, ICT, planning, statistics, or student employee contracts. He organises events, manages the finances and administration of student organisations, and follows up on the Lounge Bar 1050 and activities on the esplanade. He tends to orderliness and cleanliness within the creativity and student-like vibe. He is the person you can turn to for all questions related to invoices, reservations, and payment.

    Student organisations: Ekaterina Smirnova

    Katia works behind the scenes to make sure the University’s student life is running smoothly. As the Student Societies Officer, she follows up on content-related issues. She's responsible for promoting the University’s active student life in addition to coordinating education initiatives for actively engaged students. Moreover, she manages the subsidy scheme for both student societies and initiatives. Katia can offer you advice with regard to procedures, regulations, and legislation.

    Kotcoach: Tino

    Kotcoach Tino is here to coordinate the housing-life in our VUB-accommodations, prevent loneliness and instigate friendships. The Kotcoach will stimulate students in VUB-housing to turn their living-unit into a pleasant mini-community.

    On top of that, they can always address Kotcoach Tino if they need to talk, if there's a conflict in their unit or in case of inappropriate behaviour. If necessary, he can tranfer students to the student service they need.

    Management: Kelly Van Hoorebeeck

    In her capacity as coordinator, Kelly lays down the broad outlines. She is the pivot between the University’s policy and its operational workings. She launches new projects, manages difficult situations, and looks after the unity and manageability of the many projects, roles, and tasks. She supports the employees in their daily tasks and lends them a helping hand where necessary. Do not hesitate to get in touch with her for suggestions and feedback.