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    NETID AND EMAIL ADDRESS

    As a new student, you will create a network identity (NetID) and a VUB email address first. Your NetID enables you to access the computers on the campus and the various VUB applications.

    Activation

    You can activate your NetID and create your VUB email address on your Personal Account Manager.

    This is done based on your enrolment number [1] and the PIN-code [2] on your student ID card. Most likely you will receive this information per e-mail also, even before receiving your student ID card.

    You will receive your NetID and email address within 24 hours of completing the account request procedure.

    TIP: When creating your password, pay attention to the type of keyboard you are using (AZERTY or QWERTY), whether Shift-Lock and/or the numeric keypad are active.

    Email usage

    1. NetID not activated yet? Then you will receive all official emails on the email address you used during the online application 
    2. NetID activated? Then you can check your e-mails at webmail.vub.ac.be.
    3. Is your Office 365 account activated? Then you can consult your emails in Office 365

    VUB applications

    You need your NetID and password

    • to access your VUB email account: messages from the Vrije Universiteit Brussel related to cancelled lessons, classroom changes, exam results, etc. are only sent to your VUB e-mail address.
    • to access the learning platform PointCarré, which offers a wide range of e-tools (course calendar, course materials, forums, exercises, etc.)
    • to access wireless internet on the campuses
    • to access your Student SelfService

    Forgot your password?

    Then you can use your secret question to set up a new password via the Personal Account Manager. On this page you need to click "lost your password or NetID".

    Didn't find the answer you were looking for?

    Ask the ICT Helpdesk

    WIRELESS INTERNET

    Wireless internet is available on every campus.

    Available networks

    Brussels Humanities, Sciences & Engineering Campus

    You can choose from 2 wireless networks:

    • VUBnext: VUB’s wireless network for students and staff.
    • Eduroam: an international project that allows users of other institutions to log into wireless networks using the username and password they use in their own institutions.
    • VUBguest: send a request via Service Now.

    Brussels Health Campus

    • VUBnext is available in all auditoriums, in some classrooms and in the library.
    • VUBguest: send a request via Service Now.

    Brussels Technology Campus

    • Industrial Engineering students can use the DT-Users wireless network. You will receive a personal login and password sent to your VUB mail address.

    How to login?

    VUBnext

    Use your NetID and password
    e.g. jvmodal and abc123

    Eduroam

    • VUB student: use your NetID[at]vub.ac.be and password. e.g. jvmodal[at]vub.ac.be and abc123
    • Non-VUB student: log on onto the Eduroam wireless network using your Eduroam identity and the corresponding password as defined by your alma mater.

    *Depending on your device, you may be asked to adjust the configuration. More info on this can be found on the website of VUBnet.

    Didn't find the answer you were looking for?

    Ask the ICT Helpdesk

    COMPUTER ROOMS

    Need to look something up, but you do not have your laptop at hand? Quickly need to print something? Go to one of the many computer rooms on the VUB campuses.

    Brussels Humanities, Sciences & Engineering Campus

    • Building B: Room B002 to B006 included
    • Building K: 3K110, 3K115, 3K116, 3K125
    • Building E: E1.01 to E1.05, E1.07
    • Building L: L2.19
    • Library: Buildings B/C, esplanade level

    Brussels Health Campus

    • Building A: First floor and library

    Brussels Technology Campus

    • Library: Building A - first floor

    In all the computer rooms, you can print and/or copy. In the libraries of Jette and Etterbeek campuses, there are several copy machines for scanning.

    Didn't find the answer you were looking for?

    Ask the ICT Helpdesk

    HARD- AND SOFTWARE

    As a student, a computer is indispensable during your studies. Below you will find information about where you can buy a laptop and/or software.

    New hard- and software

    As a student, you can often buy a new laptop and software with student discount. For example, you can go to AcademicShop or other online providers.

    Refurbished laptops/desktops

    In addition to a new laptop/desktop, you can also choose a refurbished laptop: these are cheaper, refurbished computers with or without warranty. Examples of such providers are Eco PC and Tictopia.

    Software

    Certain software products are available for free or can be obtained at a lower cost:

    Didn't find the answer you were looking for?

    Ask the ICT Helpdesk

    E-TOOLS AND PORTALS

    Studying is becoming increasingly digital. During your studies, you will definitely come into contact with the following VUB applications.

    How to use the following applications?

    Which url you need to use, how to login and further explanations of the different tools can be found below.

    Workstation


    Sharing documents and collaborating online, working locally and temporarily, backing up in the cloud

    Office 365

    Administration


    Check personal data, (re) enrol for your education, register courses, download documents

    Student SelfService

    Learning Platform


    Course powerpoints, additional papers, teacher announcements, fellow students search

    Pointcarré

    Timetable App


    See if the class will take place, check the classroom, look for timetables

    My Timetable

    ICT-Service


    Login problems, WiFi issues and other ICT Issues, Q&A in Topics Database, Contact Site ICT Helpdesk

    Service Now

    Phone Book


    Find your assistant/professor's location and telephone number

    VUB Phone Book

    Didn't find the answer you were looking for?

    Ask the ICT Helpdesk

    ICT HELPDESK

    Via Service Now, the ICT helpdesk wants to provide you with an answer to all your ICT-related questions. On this contact website, you will find an extensive database of frequently asked questions, but you can also report a problem.

    How to proceed?

    1. Go to Service Now website.

    2. Login with your VUB e-mail address (name.surname[at]vub.be) + password

    3. Check the topics database or report a problem

    Other contact details