Portal for

    Assistance at the VUB

    You can count on different assistance and advice services at the VUB. We can also direct you to the right external services if needed.

    VUB-services

    HELP FINDER

    Browse the help-finder and find support from the VUB services and external organisations to assist you.

    Problem type

    Safety first!

    VUB has an active prevention policy for safety and wellbeing. There are also several procedures in case of incidents or crises.

    Open campus, 24/7 security

    VUB has open campuses, and we want to keep it that way. The security is available 24/7 and patrols the campuses. Through plate licence recognition (on campus Jette with a badge), they keep track of the vehicles accessing the campuses. It is always possible to leave the campus by car, even after the opening hours.

    Emergency procedures

    All the rooms are equipped with fire detectors. The emergency exits and evacuation procedures can be found in all buildings. When the alarm is activated, calmly proceed to the nearest point of evacuation.

    Be sure to proactively check the information on emergency situations. The security is the first point of contact for any incident on campus. In life-threatening situations or need for urgent medical help, you should use the emergency numbers. In exceptional crisis situations, the crisis team meets and decides what needs to be done. They can decide to close extra entrances or to take special measures. Stay up to date through VUBToday.

    Report it!

    Reporting inappropriate behaviour can be the first step to preventing an escalation, stopping unwanted behaviour of others and receiving the support you want.

    Your confidentiality is guaranteed.

    Report it! @ VUB

    You are the only one who determines which behaviours are acceptable and which are not. Common examples of inappropriate behaviour include: bullying, unwanted sexual contact, sexual insinuations or violence. Report it! will not initiate any procedures without the express permission of the person who has filed the report. Report it! is subjected to professional secrecy.

    You can report via e-mail: reportit@vub.ac.be

    What is it and why should I report it?

    Unwanted and inappropriate behaviour

    What is it and how does it work?

    Report it!

    Other notifications

    For conflicts concerning education and examinations, you can contact the ombudsperson. For conflicts (theft, violence, vandalism, stalking, etc.) with a fellow student, the 'Student disciplinary regulations' can serve as a guideline.

    Emergency on campus

    What to do in case of an emergency on campus?

    At the bottom of this page, you'll find out where to go in case of a personal crisis.

    Emergency numbers and the security

    In case of life-threatening situations or urgent medical attention, it is best to call the emergency numbers. For all other incidents, you can use the general number of the security. They are available 24/7 and are your reference for safety on campus. They give first aid and assist the emergency services.

    First aid by the VUB-security

    The security guards are trained to administer first aid.

    • Brussels Humanities, Sciences & Engineering Campus: at the security, building F, rotule 4, level Esplanade (across to the entrance of the student restaurant)
    • Brussels Health Campus: at the security, student housing (next to the housing department)

    CPR in case of cardiac arrest: defibrillator

    In case of cardiac arrest, there are defibrillators available on campus.

    • Brussels Humanities, Sciences & Engineering Campus: at the security, building F, rotule 4, level Esplanade (across to the entrance of the student restaurant)
    • Brussels Health Campus: in the hallway of building A, near the medical library
    • Brussels Technology Campus: at the frontdesk, entrance of the campus

    What to do in case of a crisis situation on campus?

    In case of a crisis situation, the VUB crisis team meets and decides what needs to be done. Always follow the instructions of the security or VUB staff members. The crisis team will communicate using VUBToday and the official social media.

    Personal crisis

    In case of a personal crisis, you can rely on several VUB services to help you, medically and psychologically, in all discretion.

    The VUB offers several services concerning health and wellbeing. If your personal crisis affects your studies, you can appeal to the study guidance.

    Personal crisis

    Do you feel that you are losing your self-control due to an incindent?

    This can happen after:

    • a reltionship ends
    • a death
    • the divorce of yourparents
    • an eviction from your home
    • sudden financial or legal problems
    • a conflict with another person
    • an accident

    Do you feel that because of this you can no longer function and need help as soon as possible?

    During office hours, you can contact CAW Brussels.

    Outside office hours, you can contact tele-onthaal (7/24) by calling 106 or using the chatbox.

    Emergency phone numbers

    Use these numbers only in serious crisis situations: life-threatening situations or urgent medical help. For all other cases, contact Security.

    +32 2 629 11 11


    BRUSSELS HUMANITIES, SCIENCES & ENGINEERING CAMPUS (ETTERBEEK)

    Security

    +32 2 477 61 12


    BRUSSELS HEALTH CAMPUS (JETTE)

    Security

    555 (intern) of +32 2 523 37 37 (mobile)


    BRUSSELS TECHNOLOGY CAMPUS (ANDERLECHT)

    Security

    General emergency numbers

    • Ambulance: 112
    • Police: 101
    • Fire department: 112
    • Poison unit: 070/245.245
    • Burn centre: 02/268.62.00
    • Other emergency numbers: check SOS112.be

    Security

    The security is your first point of contact for all incindents on campus. When needed they will contact the emergency services.

    CAMPUS ETTERBEEK
    GEBOUW F, ROTULE 4, NIVEAU ESPLANADE

    TELEphone
    + 32 2 629 21 76

    E-MAIL
    BEWAKING@VUB.AC.BE
    CAMPUS JETTE
    STUDENT HOMES (Next to housing service)

    TELEphone
    +32 2 477 41 41

    E-MAIL
    BEWAKJET@VUB.AC.BE
    BRUSSELS TECHNOLOGY CAMPUS
    NIJVERHEIDSKAAI 170, ANDERLECHT

    TELEPHONE
    +32 2 523 37 37

    Safety 24/7

    The security is here to keep our campus safe at all times. They can intervene when something happens (eg. agression, violence, theft, nuisance, etc.), but you can also report things after the facts (eg. theft, vandalism etc.). They are the best suited people to guide emergency services on campus.

    Security:

    • is available 24/7
    • patroles the campus and student homes day and night
    • has a first aid kit
    • has a defibrillator on campus Etterbeek (on campus Jette in the hallway of building A)